• • Remember that responses are personal correspondence, so please feel free to respond to questioners as individuals.

 

• • It’s often helpful to rephrase the question at the beginning of your response to help focus the response and to facilitate correct understanding.

 

• • Defining easily misunderstood terms, theological jargon, or buzz words that can mean different things to different people is a good way to ensure clarity. It might be appropriate to link to a GotQuestions.org article as a short-hand way of defining a theological word.

 

• • It’s okay to be direct. Responses are limited by email format, so we want to be sure we are being clear in our communication.

 

• • Consider how you read emails and try to format your response in an easily digestible way. For example, please be sure to include paragraph breaks and to put main points at the beginning of paragraphs.

 

• • If the questioner provides profile information, please take that into consideration and try to “write for your audience.”

 

• • If a questioner refers to something “you’ve said” and the question is not a follow-up, it’s likely the questioner is referring to an article on the site. We try to alert you to the article when assigning questions, but don’t always do so. Please feel free to search the site, clarify with us, and/or clarify with the questioner as you respond.

 

• • Please prepare your responses in a word processing program or some other save-able format outside the response portal. This will prevent any accidental losses of your work.

 

• • Perhaps the best thing you can do is to pray while responding. Ask for God’s wisdom and guidance as you share His truth with those who are seeking.