Remember that responses are personal correspondence, so please feel free to respond to questioners as individuals.

It's often helpful to rephrase the question at the beginning of your response to help focus the response and to facilitate correct understanding.

Defining easily misunderstood terms, theological jargon, or buzz words that can mean different things to different people is a good way to ensure clarity. It might be appropriate to link to a GotQuestions.org article as a short-hand . . .

WRITING TIPS:

- Often there are indicators or clues in a question as to who might be asking and why. Use these indicators to help tailor your response to the audience.
- Many times questioners ask one question without realizing that there is larger assumption or more important question underlying what they ask. Feel free to point out and address those larger issues.
- Sometimes communication is hampered for sheer lack of mutual understanding of terms. Often starting out with some basic definitions to make sure everyone is on the same page is . . .

As many of you know, we have several frequent questioners. Some have told us they have Obsessive Compulsive Disorder, Asperger's Syndrome, or another similar issue. Others seem angry at God. And others we're not really sure about. We attempt to answer all questioners with grace and pray they will be able to see truth. But we also want to use resources wisely and protect our writers. So we do flag these questioners and try to keep an eye on their questioning activity. That being said, we obviously can't do this alone. So please feel free to cut off . . .